We ship all over the world. And offer free shipping to all countries.
It depends on where you are. Orders are processed in 1-3 working days and delivered in 3-6 working days in the UK. For orders to the US delivery times typically take 4-9 working days. Other international orders may take a little longer. Delivery details and tracking codes will be provided by email.
We use all major carriers, and local courier partners. In the UK that's Royal Mail. In the US we use USPS. It varies for other destinations.
As soon as your order has been shipped, we'll notify you by email providing you with the tracking information for your package.
This unfortunately can happen from time to time. Please allow up to 48 hours for tracking data to update. We are constantly monitor delivery and will notify you if there is a problem.
Product
Yes every watch comes in a gift box and with a FREE pocket watch chain.
Yes every watch comes in a gift box and with a FREE pocket watch chain.
Should the need arise to cancel an order after you've placed it, we will do our best to accommodate your request. Please be aware that order cancellation is a time-sensitive action, so please do get in touch with our team as soon as possible.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
We accept returns of damaged, or incorrect products up to 14 days after the date of delivery. Opened or used products, or any items marked as non-refundable on the product page are not within our return guidelines. For more info please visit our return policy page.
Other
If you need any further help or assistance please contact us here.
